Environmental Policy

Hobs is ISO 14001 accredited in environmental practice.

The Directors defines Hobs Environmental Policy, which is realised through the statements and procedures referenced in this environmental policy manual.

The environmental policy ensures that the documentation is appropriate to the nature, scale and environmental impacts of its activities, products and services and includes a commitment to continuous improvement and the prevention of pollution.

It is Hobs, Reading policy to manage our business in the most environmentally responsible manner and to comply with relevant environmental legislation, regulations and any other requirements Hobs, Reading subscribes to have an environmental impact.

The environmental management system provides a framework for the setting and reviewing of environmental objectives and targets, to help support our continuous improvement.

This is documented, implemented and maintained and communicated to all employees through regular training of our environmental responsibilities.

To ensure firm and public awareness of this policy, it will be displayed in a prominent position within the organisation and, in an area that is accessible by the public.

We shall communicate our significant impacts externally through the use of our website.

Our significant impacts have been identified and are mainly waste issues:

  • Paper
  • Ink Cartridges
  • Packaging
  • Cardboard
  • Ink
  • Vans

Hobs, Reading has an excellent waste minimisation programme and our processes are regularly audited for continued sustainability

  • Renewable electricity provided by Ecotricity and Slough Heat and Power
  • Waste management - recycling waste paper, packaging materials, pallets, cardboard and CDs
  • All vehicles have diesel engines and delivery routes planned to achieve the greatest fuel efficiency
  • Our branch is fitted with timer switches to ensure lights are used only when actually needed
  • All office paper is recycled
  • A toner cartridge recycling scheme through designated charities for all photocopiers and fax machines
  • Hippo minimum flush devices in all toilets

Hobs, Reading believes it has a social responsibility

  • Regular donations to charities through toner and cartridge recycling scheme
  • Participation in community projects

Quality Policy

The company is committed to providing our customers with a fault free and reliable service.

To achieve this, measurable objectives are set by the management and it is essential that an effective Quality Assurance system is developed, implemented and through monitoring both the service provided and customers’ perception, making continuous improvements to the system which is able to satisfy BS ENISO 9001/ 2000.

The procedures and practices outlined in the Quality Manual are there for that purpose and to ensure staff understanding of meeting customer, statutory and regulatory requirements.

This is to provide confidence to our customers and therefore the implementation of the Quality Policy is mandatory on all our employees.

For further information on Hobs, Reading policies for ISO 14001 in Quality practice please Contact Us.



Health & Safety

It is the intention of Hobs, Reading to provide a safe and healthy working environment for all their employees and visitors to the company. Hobs, Reading seeks the support and cooperation of employees to achieve this aim.

Hobs, Reading recognises that responsibility for all Health and Safety matters rests ultimately with the Board of Directors, but employees also have a duty of care to themselves and others and must comply with the company’s Health and Safety regulations at all times.



Equal Opportunities

Hobs provides equal opportunities and is committed to the principle of equality regardless of race, creed, colour, nationality, sex, disability, age, gender re-assignment or sexual orientation. We will apply employment policies which are fair, equitable and consistent with the skills and abilities of our employees and the needs of the business. We will not condone any discriminatory act or attitude in the conduct of our business with the public or our employees. Acts of harassment or discrimination on the grounds of race, sex, disability, age, gender re-assignment or sexual orientation are disciplinary offences.



Privacy Policy

This privacy statement discloses the privacy practices that we follow to protect your personal information and honour your rights as one of our customers.

We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from those disclosed in this statement.

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, that information is protected both online and off-line.

From time to time, our site may contain links to other sites. Any third party sites may have separate data collection and privacy policies, which you should review before providing information on these other sites. We are not responsible for the privacy practices of these other sites.

Terms & Conditions
Any copyrights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Hobs, Reading is prohibited.

The trademarks, service marks, trade names, trade dress and products represented on our website are protected.

Disclaimer
By submitting material to any of our servers, for example, by e-mail, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; (c) you agree not to take action against us in relation to material that you submit and you agree to indemnify us in relation to the material you submit.



Terms and Conditions

In these conditions, ‘electronic file’ means any text, illustration or other matter supplied to the printer in digitised form on disk, through a modem, or by ISDN or any other communication link. In these conditions, the word ‘printer’ means ‘Hobs’.

1. Price Variation:
Estimates are based on the printer’s current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in costs.

2. Tax:
The printer reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.

3. Preliminary work:
All work carried out, whether experimentally or otherwise, at the customers request shall be charged.

4. Copy:
A charge may be made to cover any additional work involved where copy supplied is not clear and legible

5. Electronic files:
(a) It is the customer’s responsibility to maintain a copy of any original electronic file. (b) The printer shall not be responsible for checking the accuracy of supplied input from an electronic file unless otherwise agreed. (c) Without prejudice to clause 13, if an electronic file is not suitable for outputting on equipment normally adequate for such purposes without adjustment or other corrective action the printer may make a charge for any resulting additional cost incurred.

6. Proofs:
Proofs of all work may be submitted for customer’s approval and the printer shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer’s alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the printer’s judgement, changes therefore made by the customer shall be charged extra.

7. Colour Proofs:
Due to differences in equipment, paper, inks and other conditions between colour proofing and production runs, a reasonable variation in colour between colour proofs and the completed job will be deemed acceptable unless otherwise agreed.

8. Delivery and payment:
(a) Delivery of work shall be accepted when tendered and there upon, or if earlier on notification that the work has been completed, payment shall become due. (b) Unless otherwise specified the price is for delivery of the work to the customer’s address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address. (c) Should be expedited delivery be agreed extra may be charged to cover any overtime or any other additional costs involved. (d) Should work be suspended at the request of or delayed through any fault of the customer for a period of 30 calendar days the printer shall be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage. (e) Refused shipments will be subject to redelivery charges as determined by the printer.

9. Ownership and risk:
(a) The risk in the work and all goods delivered in connection with it shall pass to the customer on delivery. (b) Goods supplied by the printer remain the printer’s property until the customer has paid for them in full. (c) If the customer becomes insolvent (as set out in clause 14) and the goods have not been paid for in full the printer may take the goods back and, if necessary, enter the customer’s premises to do so, or to inspect the goods. (d) If the customer shall sell the goods before they have been paid for in full he shall hold the proceeds of sale on trust for the printer in a separate account until the sum owing to the printer has been discharged from such proceeds.

10. Claims advice:
Claims advice of damage, delay or loss of goods in transit or of non-delivery must be given in writing to the printer and the carrier within three clear days of delivery (or, in the case of non-delivery, within 28 days of notification of despatch of the goods) and any claim in respect thereof must be made in writing to the printer and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 42 days of notification of despatch). All other claims must be made in writing to the printer within 28 days of delivery. The printer shall not be liable in respect of any other claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.

11. Liability:
(a) The printer shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to the customer arising from delay in transit, whether as a result of the printer’s negligence or otherwise. (b) insofar as is permitted by law where work is defective for any reason, including negligence, the printer’s liability (if any) shall be limited to rectifying such defect. Where the printer performs its obligations to rectify defective work under the condition the customer shall not be entitled to any further claim in respect of the work done nor shall the customer be entitled to treat delivery thereof as a ground for repudiating the contract, failing to pay for the work or cancelling further deliveries. (c) Nothing in these conditions shall exclude the printer’s liability for death or personal injury as a result of its negligence.

12. Customer’s property:
(a) Customer’s property and all property supplied to the printer by or on behalf of the customer shall while it is in the possession of the printer or in transit to or from the customer be deemed to be at the customer’s risk unless otherwise agreed and the customer should insure accordingly. (b) The printer shall be entitled to make a reasonable charge for the storage of any customer’s property left with the printer before receipt of the order or after notification to the customer of completion of the work.

13. Materials supplied by the customer:
(a) The printer may reject any disks, paper or other materials supplied or specified by the customer which appear to him to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the printer in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer. (b) Where materials are so supplied or specified, the printer will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified. (c) Quantities of materials supplied shall be adequate to cover normal spoilage.

14. Insolvency:
Without prejudice to other remedies, if the customer becomes insolvent (namely, being a company is deemed to be unable to pay its debts or has a winding up petition issued against it or has a receiver, administrator or administrative receiver appointed to it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, the printer shall have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him. Any unpaid invoices shall be immediately due for payment.

15. General Lien:
Without prejudice to other remedies, in respect of all unpaid debts due from the customer the printer shall have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property as agent for the customer in such manner and at such price he thinks fit and to apply the proceeds towards such debts and shall when accounting to the customer for any balance remaining be discharged from all liability in respect of such goods or property.

16. Illegal matter:
(a) The printer shall not be required to print any matter which in his opinion is or may be of any illegal or libellous nature or any infringement of the proprietary or other rights of any third party. (b) The printer shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall include (without limitation) any amounts paid on a lawyer’s advice in settlement of any claim that any matter is libellous or such an infringement.

17. Force majeure:
The printer shall be under no liability if he/she shall be unable to carry out any provision of the contract for any reason beyond his reasonable control including (without limiting the foregoing): Act of God; legislation; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic file or other data or materials supplied by the customer; failure of power supply; lock-out; strike or other action taken by employees in contemplation or furtherance of a dispute; or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to the printer elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.

18. Law:
These conditions and all other express and implied terms of the contract shall be governed and construed in accordance with the laws of England.

19. Interest on Late Payment:
All sums due from the customer to the printer which are not paid on the due date shall bear interest as though a qualifying debt for the purpose of the late payment of Commercial Debts (Interest) Act 1998, and the customer shall reimburse any legal or other costs and expenses incurred by the printer in pursuing an overdue payment and the amount of any such costs and expenses shall be a debt to the printer in pursuing an overdue payment and the amount of any such costs and expenses shall be a debt due to the printer immediately upon notification thereof to the customer.

20. Partnership and Sole Trade Debtors:
We may transfer information about you to our bankers/financiers for the purposes of providing services for the following purposes:

  • Obtaining credit insurance
  • Making credit reference agency searches
  • Assessment and analysis (including credit scoring, market, product and statistical analysis)
  • Securitisation
  • Protection of interests

We will provide you with details of our bankers/financiers and that of any credit reference agencies used upon request.